Anyone seen any?
Office 2007 has been out for 2 years now.
I have been wondering what research MS (the Effluent UI team) have done to demonstrate that the ribbon had succeeded in (one of) its claimed aims to reduce the number of people asking for features that already exist.
It’s basic process improvement right? measure, change, measure the improvement (or not ;-))
My honest guess is the Fail UI has not improved that one single bit. Not just because its crap, but also because technology won’t fix social issues. And asking for something before bothering to do any proper research is a social issue (technical term: lazy (or busy)).
So I’m looking for links to proper studies that show Excel/Office 2007 to be an improvement in any shape or form.
Productivity? eg reduced clicks (ha ha ha…)
Discoverability? eg. increase in the number of features in an average spreadsheet? I’m talking appropriately used features, not the all too common feature/function/format overload.
Improved quality/reduced risk/errors?
I’m guessing the lack of significant deployments, and the fact that many of the migrations are probably to compatibility mode only, will mean a lack of hard data. But please post a link if you have one, not too many per comment or Akismet will ‘ave ya.