Or should that be Micr-U-soft?
VBA out of MacOffice – U-Turn – VBA back in VNext of MacOffice
MacOffice 2004 out of mainstream support – U-Turn – 2.5 more years of mainstream support
Windows XP out of mainstream support – U-Turn – XP back in mainstream support for years for netbooks
User user interface customisation out in Office 2007 – U-Turn – User customisation back in in 2010.
Vista is the best OS – U-Turn – Win 7 will be the best OS
We are buying Yahoo! – U-Turn – We aren’t buying Yahoo!
I guess many of these are a good thing in the end, and better than the brutal slaying of VB6 with no regard for the billions of lines of now broken business code, and less sight of a U-Turn than our very own Baroness Thatcher the milk snatcher. So at least they are learning and improving.
I think its great that they (eventually) listen and make things right, I just wish they would not go so hopelessly wrong in the first place. But there is more coming. Help has been deteriorating in Office for ever and basically unusable since 2003. Their solution? analyse clicks on the on-line help! God knows what unrepresentative minuscule proportion of the user base that is, probably at least as bad as the CEIP data rubbish that caused the ribbon fiasco. (psst! Microsoft! we don’t use your stinkin’ help because its rraabbiisshh – we all use google!)
MS need to put their marketing numpties back in the box and get the product teams back in the feature list driving seat, and then get them out with real users. If they sacked the ribbon team they could allocate all that money to visiting real customers around the world. Sack the margeteers too and they could travel business class (well first class probably knowing how highly margeteers value themselves).
The pattern I am seeing is alarming. Are you seeing the same thing?
What other MS U-Turns have you spotted?
Obviously I’m just a little one man band, what do I know? Thats why I rarely post about MS business. But I am actually quite shocked by the frequency of these U-Turns – they are nearly as bad as Codematic!